This session presented by Gary Cokins focuses on:
· How strategy maps and their companion balanced scorecards communicate strategic objectives with target-setting to help cross-functional employee teams align their behavior to the strategy and better collaborate.
· How to design a strategy map and identify the strategy’s required projects or core process improvements which lead to selecting KPIs.
· How to differentiate strategic KPIs from operational performance indicators which cascade downward from the strategic KPIs.
Recording can be viewed after (Free) registration