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  • 1.  Auto-renewal

    Posted 04-30-2023 12:34 AM

    Hi Everyone,

    I remember paying for my IMA membership last year and opted for auto-renewal because 25% discount on your future renewals sure is a great offer but now I kept being asked to renew since my current membership expires today, April 30. I don't understand because my membership is supposed to be auto-renewed and that's the reason I even saved my card details. Anyone who experienced/is experiencing the same?

    Thanks bunches,
    Gellette De Leon, CPA, CMA



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    Gellette De Leon CMA, CPA
    Supervisor
    Imus
    Philippines
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  • 2.  RE: Auto-renewal

    Posted 05-05-2023 10:15 AM

    Hi Gallette, 
    I'm looking into this for you. 
    Thanks!



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    Morgan Del Rio
    Director, Integrated Marketing
    IMA
    morgan.delrio@...
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    Original Message


  • 3.  RE: Auto-renewal

    Posted 05-06-2023 02:39 AM

    Hi Morgan,

    Appreciate you trying to look into this but this has been sorted out. Turns out the there's been an error when I opted for auto-renewal a year ago. I have already renewed my membership and the discount was properly applied. Now I am able to see in my account that my future renewals will be auto-renewed. Thank you!



    ------------------------------
    Gellette De Leon CMA, CPA
    Supervisor
    Imus
    Philippines
    ------------------------------

    Original Message


  • 4.  RE: Auto-renewal

    Posted 05-08-2023 12:36 PM

    Glad it was sorted out :)



    ------------------------------
    Morgan Del Rio
    Director, Integrated Marketing
    IMA
    morgan.delrio@...
    ------------------------------

    Original Message