Dear Lex,
I have faced the same problem, they will reply to you soon, meantime to access the Exam Support Package check the following;
1- log in the IMA website'
2- click myIMA in the top right-hand corner of the screen;
3-on the blue left-hand navigation bar click on my orders
4- click on digital content access;
5- click on the hyperlink CMA EXAM SUPPORT PACKAGE.